Question Answer
How do I create an account? You can create an account online — click here to register a new account. Waste Facilities are not required to register, unless you also consign tyre waste for transport to another location in NSW.
Do I need a QR2id Plate? All waste facilities in NSW that that receive asbestos and/or tyre waste must display a Blue QR2id Location Plate to enable transporters to register the delivery of consignments. Plates are optional for tyre waste consignors, but are necessary for some location based functions that enhance efficiency in managing collection of consignments. Click Here for a flier that describes the plates for tyre outlets / waste consolidation locations.
Do I need to be logged in when scanning a QR2id Plate? No, but you must be logged in to interact with consignments when picking up or delivering to a Waste Facility.
What if I am not logged in when scanning a QR2id Plate? Look for the “Login For More Options” button to login to your WasteLocate Account. Once logged in information will be presented to you in the context of your role and the QR2id Code that has been scanned.
What is the best scanning App? WasteLocate can be used with most any QR Scanning App from the App Store of your choice. However, Amtac has developed the QR2id App to tightly integrate with WasteLocate, and work across the three major smart phone operating systems. The QR2id App is now available for Apple and Android mobile devices, as well as Windows Phones.
I've forgotten / lost my password You can reset your password online — click here to reset your password. Please note that after a number of failed login attempts your account will be locked. Please contact your administrator or support to have your account unlocked.
GPS Location not working You can check if WasteLocate can access the GPS on your smart phone / Tablet — click here to check and for some tips and hints. Please note that different phones, operating systems and browsers have different ways of managing permisions around your location. One option to avoid possible confusion is to get the QR2id App and ensure you set it to allow access to your location, when prompted.
Where can I find more information? The EPA website has more information — click here to get a copy of the User Guides (scroll down the page), for more information about transporting waste tyres or asbestos and the requirements for using WasteLocate. You can also visit the EPA Youtube Channel to see videos relating to WasteLocate